Position Summary:
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and the wage range is $25.50 - $28.50 per hour.
Key Responsibilities:
- Act as an ambassador of the company with all employees and customers.
- Focus on key customer accounts and rectify discrepancies in a timely manner.
- Liaison with other departments to solve issues.
- Provide training and guidance to staff when required.
- Protect organization's value by keeping information confidential.
- Update job knowledge by participating in educational opportunities.
- Demonstrate superior customer service when speaking with the public.
- Post customer payments by recording cash, checks, and credit card transactions daily.
- Assure that invoices are correct and check for any errors.
- Resolve discrepancies among management and sales team.
- Work closely with Credit Manager to collect past due accounts.
- Maintain relationships with customers while collecting payments.
- Make customers aware of any past due accounts.
- File intents, liens, and waivers.
- Create new accounts and verify credit.
- Assist with any projects and tasks required by the Credit Manager.
- Meet month end deadlines.
Minimum Qualifications:
- 1-2 years’ experience in an Accounts Receivable or similar role.
- Proven analytical and problem-solving skills.
- Detail orientated with disciplined work habits.
- Proven ability to effectively prioritize and organize workflow to ensure deadlines are met in a fast-paced environment and able to adapt to shifting priorities.
- Takes initiative, is proactive in their work, and results oriented.
- Strong technical skills including advanced Microsoft Office and MS Navigation.
- Proven ability to work in a team environment.
- A positive can-do attitude is essential.
- Demonstrate knowledge of general accounting procedures.
- Communicate professionally, both verbally and in writing to coworkers and customers.
Physical Requirements:
- Sitting for extended periods of time.
